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Last updated: April 24, 2025
For definitions and general terms see Terms and Conditions.
Refund Policy for TubeFlow
1. Overview
This Refund Policy outlines the terms and conditions under which TubeFlow ("we," "us," or "our") issues refunds for our Pro subscription service. By purchasing TubeFlow Pro, you agree to the terms of this Refund Policy.
2. Eligibility for Refunds
TubeFlow offers a 14-day refund period for all Pro subscription purchases. If you are not satisfied with your TubeFlow Pro subscription for any reason, you may request a full refund within 14 days of your initial purchase.
3. Refund Process
To request a refund, please:
- Email support@tubeflow.ai with the subject line "Refund Request"
- Include your account email address
- Briefly explain your reason for requesting a refund (optional but helpful for our product improvement)
4. Refund Processing
Upon receiving your refund request:
- We will verify your purchase date and subscription status
- If approved, refunds will be processed within 5-7 business days
- Refunds will be issued to the original payment method used for the purchase
5. Limitations
The following limitations apply to our refund policy:
- Refund requests made after the 14-day window may not be approved
- Only one refund will be processed per customer
- We reserve the right to deny refund requests that show evidence of fraud or abuse
6. Subscription Cancellation
Requesting a refund will automatically cancel your TubeFlow Pro subscription. After the refund is processed, your account will revert to the free tier with its associated limitations.
7. Contact Information
If you have any questions about our Refund Policy, please contact us at:
support@tubeflow.ai
8. Changes to Refund Policy
We may update this Refund Policy from time to time. Any changes will be effective immediately upon posting on our website. Users will be notified of any significant changes by email.
Thank you for using TubeFlow!
TubeFlow, a product by Coffee Flow Labs